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Customer Service
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Water Notices Map
For emergencies, call (808) 961-8790 – Call 24 hours a day, all districts. Broken mains, low water pressure, leaks.
Lead and Copper Rule Revision
DWS issues Water Restriction for South Kohala customers
By
/ December 23, 2025
AFFECTED AREAS: ĀHUALOA TO WAIEMI SUBDIVISION, INCLUDING HONOKAIA, PU‘UKAPU, NIENIE, WAIMEA TOWN, LĀLĀMILO FARM LOTS, PORTIONS OF MANA ROAD, PORTIONS...
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Ahualoa-Pohakea Water Restriction Cancelled
By
/ December 10, 2025
December 10, 202512:00 pmFOR IMMEDIATE RELEASEĀhualoa to Pōhākea Water Restriction CANCELLEDAFFECTED AREAS: KAHANA DRIVE EAST OF KALEHUA ROAD, PA‘AUILO MAUKA...
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Water Restriction notice issued for the South Kohala – Lalamilo Customers
By
/ December 9, 2025
AFFECTED AREAS: KAWAIHAE, KAWAIHAE HARBOR, HAPUNA BEACH RESORT, MAUNA KEA BEACH RESORT, PUAKŌ, MAUNA LANI RESORT; SOUTH KOHALA, HAWAI‘IEffective immediately...
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The Department of Water Supply is a semi-autonomous agency of the County of Hawai‘i that is governed by the Water Board. Founded in 1949, its primary function is to provide domestic water service through its 23 water systems scattered throughout the Big Island. The Department continually strives to provide safe, dependable, high quality, potable water at a reasonable cost.


