Board Meetings

WATER BOARDCOUNTY OF HAWAI‘IMEETING SCHEDULE FOR 2024 LOCATIONS ARE TENATIVE Dates and venue of meetings are subject to change. Please check with the Department of Water Supply at www.hawaiidws.org or call 961-8050 for meeting details. About Us Archives

Frequently Asked Questions

Customer Service FAQs I need to put the water bill under my name. What do I need to do? We will need your service address or TMK to determine the status of your property. You will need to come into one of our offices to complete an Application for Water and Sewer Service and pay… Continue Reading Frequently Asked Questions

How to Detect for Leaks

How to Detect for Leaks The best way to determine if you have a leak in your plumbing system, is by first checking your water meter. If you do not know where your meter is located, you can call Customer Service to get your meter location. Fixing leaks will not only lower your water bill,… Continue Reading How to Detect for Leaks

Conservation Resources

Conservation Resources The Department of Water Supply’s Water Conservation Program aims to provide our customers islandwide with the tools, ideas and programs to successfully conserve and use water wisely. DWS Leak Detection Other Water Conservation Videos American Water Works Association: Whaddya Know about H20 – Water Lawns Wisely American Water Works Association: Whaddya Know about H20… Continue Reading Conservation Resources

About the Water Board

The Water Board of the County of Hawaiʻi The Water Board consists of nine members representing each of the nine (9) council districts of the County of Hawai‘i. Board members are appointed by the Mayor and approved by the County Council for a five (5) year term. The Manager-Chief Engineer of the Department of Water… Continue Reading About the Water Board

General Indoor

General Indoor Tips Turn off faucets tightly after each use. Encourage your local schools and businesses to develop and promote water conservation. Monitor your water bill for spikes in water usage, which may indicate you have a leak. Reward kids for their water-saving efforts to promote daily conservation habits. Avoid recreational water toys that require… Continue Reading General Indoor

Landscape

Landscape Tips Use a trowel, shovel, or probe to examine the soil. If the top two to three inches are dry, it’s time to water. Set a timer when using the hose as a reminder to turn it off. Check your sprinkler system frequently and adjust it so only your lawn is watered and not… Continue Reading Landscape

How To Pay Your Bill

How to Pay Your Bill The Department of Water Supply offers various options to pay your water bill. Choose one that is most convenient for you: Pay your bill Online No transaction fees. Payment will be reflected in your account as soon as transaction has been accepted. Pay by Mail Allow 5 business days for… Continue Reading How To Pay Your Bill