DWS announces results of 6th Annual Keiki Water Conservation Poster Contest

May 30, 2024NEWS RELEASE FOR IMMEDIATE RELEASE Winners, Runners-Up Announced for Water Supply’s 6th Annual Keiki Water Conservation Poster Contest HAWAIʻI ISLAND – Hawai‘i Island public school students, charter school students, private school students, and a homeschooler displayed their water conservation knowledge and artistic creativity in the 6th Annual Keiki Water Conservation Poster Contest held… Continue Reading DWS announces results of 6th Annual Keiki Water Conservation Poster Contest

Board Meetings 2023

Water Board Meeting Schedule – 2023 Click on the PDF links below to view documents. Dates and venue of meetings are subject to change. Please check with the Department of Water Supply at www.hawaiidws.org or call 961-8050 for meeting details. About Us Archives

Board Meetings 2021

Water Board Meeting Schedule – 2021 Meeting dates and locations subject to change by the Water Board. Web Conferencing: Host Location, Department of Water Supply, 345 Kekūanaō‘a Street, Hilo, Hawai‘i Due to COVID-19, please check with the Department of Water Supply at www.hawaiidws.org or call 961-8050 for meeting details. Click on the PDF links below… Continue Reading Board Meetings 2021

Board Meetings

WATER BOARDCOUNTY OF HAWAI‘IMEETING SCHEDULE FOR 2024 LOCATIONS ARE TENATIVE Dates and venue of meetings are subject to change. Please check with the Department of Water Supply at www.hawaiidws.org or call 961-8050 for meeting details. About Us Archives

General Indoor

General Indoor Tips Turn off faucets tightly after each use. Encourage your local schools and businesses to develop and promote water conservation. Monitor your water bill for spikes in water usage, which may indicate you have a leak. Reward kids for their water-saving efforts to promote daily conservation habits. Avoid recreational water toys that require… Continue Reading General Indoor

Water Emergencies

(808) 961-8790 – Call 24 hours a day, all districts. Broken mains, low water pressure, leaks.  

Public Safety Power Shutoffs (PSPS) on Hawaii Island

The Hawaiian Electric (HECO) Public Safety Power Shutoff (PSPS) program (effective July 1, 2024) is a method of wildfire prevention that involves temporarily turning off the power with limited or no advance notification to certain high-risk areas during extreme and potentially dangerous weather conditions. Typically, those weather conditions involve strong winds, low humidity and very… Continue Reading Public Safety Power Shutoffs (PSPS) on Hawaii Island

Frequently Asked Questions

Customer Service FAQs I need to put the water bill under my name. What do I need to do? We will need your service address or TMK to determine the status of your property. You will need to come into one of our offices to complete an Application for Water and Sewer Service and pay… Continue Reading Frequently Asked Questions

North Kona Water Restriction downgraded to Conservation

September 16, 2024NEWS RELEASEFOR IMMEDIATE RELEASE North Kona Water Restriction Downgraded to Voluntary Conservation Effective immediately, the required 25% North Kona Water Restriction, which has been in effect since August 6, 2024, is downgraded to a voluntary 10% Water Conservation Notice for the following areas: AFFECTED AREAS: MĀKĀLEI, KALAOA, KONA PALISADES, KEĀHOLE, PALAMANUI, KOHANAIKI, KAILUA-KONA, KALOKO,… Continue Reading North Kona Water Restriction downgraded to Conservation