Category: News

February 13, 2025NEWS RELEASEFOR IMMEDIATE RELEASE Water Supply Apologizes for the Unexpected Water Shutoff in Waiakea Uka The Department of Water Supply (DWS), County of Hawai‘i, sincerely apologizes to its customers and the general public for the unexpected water shutoff that affected the Waiakea Uka area of Hilo from approximately Ainalako Road up to Kupulau… Continue Reading Waiakea Uka apology for Unexpected Water shutoff

January 30, 2025NEWS RELEASEFOR IMMEDIATE RELEASE Department of Water Supply Urges Customers to Prepare for Possible Service Interruptions Due to Expected Heavy Rains, Winds The Department of Water Supply (DWS), County of Hawai‘i, is urging its customers to prepare for possible interruptions to the electrical utility and subsequently their water service that could result from… Continue Reading DWS urges customers to prepare for possible storm-related service interruptions

November 15, 2024IMMEDIATE RELEASE Drinking Water Preparedness for Public Safety Power Shutoffs The National Weather Service (NWS) has issued a Red Flag Warning for the State of Hawai‘i until 6 p.m. today. Hawaiian Electric (HECO) issued a statement today indicating they will be monitoring weather conditions and MAY implement its Public Safety Power Shutoff (PSPS)… Continue Reading Drinking Water Preparedness for Public Safety Power Shutoffs

October 16, 2024NEWS RELEASE FOR IMMEDIATE RELEASE Drinking Water Preparedness for Public Safety Power Shutoffs The National Weather Service (NWS) has issued a Red Flag Warning for the State of Hawai‘i until 6 p.m. today. Hawaiian Electric (HECO) issued a statement today indicating they will be monitoring the weather conditions and MAY implement its Public… Continue Reading Water Preparedness for Public Safety Power Shutoffs

September 16, 2024NEWS RELEASEFOR IMMEDIATE RELEASE North Kona Water Restriction Downgraded to Voluntary Conservation Effective immediately, the required 25% North Kona Water Restriction, which has been in effect since August 6, 2024, is downgraded to a voluntary 10% Water Conservation Notice for the following areas: AFFECTED AREAS: MĀKĀLEI, KALAOA, KONA PALISADES, KEĀHOLE, PALAMANUI, KOHANAIKI, KAILUA-KONA, KALOKO,… Continue Reading North Kona Water Restriction downgraded to Conservation

Water Preparedness During Public Safety Power Shutoffs July 11, 2024NEWS RELEASEFOR IMMEDIATE RELEASE Water Preparedness for Public Safety Power Shutoffs On July 1st, Hawaiian Electric (HECO) launched its Public Safety Power Shutoff (PSPS) program to reduce the risk of wildfires. More information on HECO’s PSPS program can be found at https://www.hawaiianelectric.com/safety-and-outages/wildfire-safety/public-safety-power-shutoff. HECO’s release states, “In… Continue Reading Water Preparedness for Public Safety Power Shutoffs

May 30, 2024NEWS RELEASE FOR IMMEDIATE RELEASE Winners, Runners-Up Announced for Water Supply’s 6th Annual Keiki Water Conservation Poster Contest HAWAIʻI ISLAND – Hawai‘i Island public school students, charter school students, private school students, and a homeschooler displayed their water conservation knowledge and artistic creativity in the 6th Annual Keiki Water Conservation Poster Contest held… Continue Reading DWS announces results of 6th Annual Keiki Water Conservation Poster Contest

February 2, 2024 Water Preparedness for Extended Power Outages The Department of Water Supply (DWS), County of Hawai‘i, requires a significant amount of dependable electricity to move approximately 25 million gallons of water each day and deliver it to more than 45,000 homes, businesses, farms, and community facilities located throughout much of Hawai‘i Island. Hawaiian… Continue Reading Water Preparedness for Extended Power Outages

November 16, 2023 Water Preparedness for Extended Power Outages The Department of Water Supply (DWS), County of Hawai‘i, requires a significant amount of dependable electricity to move approximately 25 million gallons of water each day and deliver it to more than 45,000 homes, businesses, farms, and community facilities located throughout much of Hawai‘i Island. Hawaiian… Continue Reading Water preparedness for extended power outages

November 14, 2023 Water Supply Prepares for Forecasted Extended Drought The Department of Water Supply (DWS), County of Hawai‘i, has undertaken a multi-phased strategy aimed at meeting customers’ and the public’s essential drinking water needs during the ongoing islandwide drought that weather experts predict will extend well into 2024. Providing customers with an adequate and… Continue Reading Water Supply’s Preparation for Forecasted Extended Drought