Department of Water Supply – Ka Wai A Kāne – Water, Our Most Precious Resource

Ka Wai A Kāne - Water, Our Most Precious Resource

The mission of the Department of Water Supply is to provide customers with an adequate and continuous supply of safe drinking water in a financially responsible manner.

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Hurricane Lala Updates

Department of Water Supply’s Hurricane Lala Recovery Updates

Pay Your Bill Online

Zip+4 and 10-digit account number, as printed on your bill, is required to pay bill using portal. Click here to pay.

Water Notices Map

For emergencies, call (808) 961-8790 – Call 24 hours a day, all districts. Broken mains, low water pressure, leaks.

South Kohala Essential Use Only CANCELLED, Restriction issued

By / October 26, 2026

South Kohala Essential Use Only Notice CANCELLED, Water Restriction Notice Issued AFFECTED AREAS: KAWAIHAE, KAWAIHAE HARBOR, HAPUNA BEACH RESORT, MAUNA...

Pāpa‘ikou-Area Water Use UPDATE

By / October 21, 2026

Essential Use Only REMINDER for Pāpa‘ikou-Area Customers AFFECTED AREAS: PĀPA‘IKOU, PUUEOPAKU, PAUKA‘A, HONOLI‘I; SOUTH HILO, HAWAI‘I This is a Department...

Pāpa’ikou-Area Essential Water Use Only REMINDER

By / October 20, 2026

Essential Use Only Water Notice REMINDER for Pāpa‘ikou-Area Customers AFFECTED AREAS: PĀPA‘IKOU, PUUEOPAKU, PAUKA‘A, HONOLI‘I; SOUTH HILO, HAWAI‘I This is...

There's only a limited supply of water on Earth, but the demand is increasing. Here's how you can do your part at home to conserve water, our most precious resource.