Department of Water Supply – Ka Wai A Kāne – Water, Our Most Precious Resource

Ka Wai A Kāne - Water, Our Most Precious Resource

The mission of the Department of Water Supply is to provide customers with an adequate and continuous supply of safe drinking water in a financially responsible manner.

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Pay Your Bill Online

Zip+4 and 10-digit account number, as printed on your bill, is required to pay bill using portal. Click here to pay.

Customer Service

We’re here to help with new accounts, billing inquiries, or if you need any additional assistance.

Water Notices Map

For emergencies, call (808) 961-8790 – Call 24 hours a day, all districts. Broken mains, low water pressure, leaks.

HOVE Well Essential Needs Only

By / June 15, 2026

Hawaiian Ocean View Estates Well – Emergency Repairs AFFECTED AREA: HAWAIIAN OCEAN VIEW ESTATES (HOVE); KA‘Ū, HAWAI‘I ISLAND This is...

South Kona Water Conservation Notice

By / May 27, 2026

Water Conservation Notice Issued for All South Kona Customers AFFECTED AREAS: HONALO, KAINALIU, KEEI, KEALAKEKUA, NĀPO‘OPO‘O, HŌNAUNAU, HO‘OKENA; SOUTH KONA,...

DWS Water Preparedness for Storms

By / April 7, 2026

Drinking Water Preparedness The Department of Water Supply (DWS), County of Hawai‘i, urges its customers and the community to be...

There's only a limited supply of water on Earth, but the demand is increasing. Here's how you can do your part at home to conserve water, our most precious resource.