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Zip+4 and 10-digit account number, as printed on your bill, is required to pay bill using portal. Click here to pay.
Water Notices Map
For emergencies, call (808) 961-8790 – Call 24 hours a day, all districts. Broken mains, low water pressure, leaks.
Lead and Copper Rule Revision
Essential Use Only South Point system
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/ September 29, 2026
Essential Use Only South Point system DEPARTMENT OF WATER SUPPLY – ESSENTIAL WATER USE ONLY FOR NĀ‘ĀLEHU, WAI’ŌHINU, DISCOVERY HARBOUR...
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Kalapana Water Restriction Notice
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/ September 29, 2026
Kalapana Water Restriction Notice AFFECTED AREA: KALAPANA; PUNA, HAWAI‘I ISLAND Effective immediately and until further notice, a Water Restriction Notice...
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Lālāmilo Essential Use Only CANCELLED
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/ September 28, 2026
Lālāmilo Essential Use Only CANCELLED AFFECTED AREAS: KAWAIHAE, KAWAIHAE HARBOR, HAPUNA BEACH RESORT, MAUNA KEA BEACH RESORT, PUAKŌ, AND MAUNA...
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The Department of Water Supply is a semi-autonomous agency of the County of Hawai‘i that is governed by the Water Board. Founded in 1949, its primary function is to provide domestic water service through its 23 water systems scattered throughout the Big Island. The Department continually strives to provide safe, dependable, high quality, potable water at a reasonable cost.


