Pay Your Bill Online
Zip+4 and 10-digit account number, as printed on your bill, is required to pay bill using portal. Click here to pay.
Customer Service
We’re here to help with new accounts, billing inquiries, or if you need any additional assistance.
Water Emergencies
(808) 961-8790 – Call 24 hours a day, all districts. Broken mains, low water pressure, leaks.
Lead and Copper Rule Revision
DWS to inspect Puna customers’ water service laterals
By
/ April 15, 2024
April 15, 2024NEWS RELEASEFOR IMMEDIATE RELEASEDepartment of Water Supply to Inspect Selected Puna Customers’ Water Service LateralsThe Department of Water...
Read More
DWS to inspect North Hilo customers’ water service laterals
By
/ April 4, 2024
April 4, 2024NEWS RELEASEFOR IMMEDIATE RELEASEDepartment of Water Supply to Inspect Selected North Hilo Customers’ Water Service LateralsStarting in mid-April,...
Read More
Water Restriction Notice Reminder for North Kona customers
By
/ April 1, 2024
April 1, 2024FOR IMMEDIATE RELEASEWater Restriction Reminder for North Kona CustomersThe Department of Water Supply (DWS), County of Hawai‘i, reminds...
Read More
Imagine a Day Without Water
Many of us take water for granted every day. The seventh annual "Imagine a Day Without Water" in October 20. 2022, aims to raise awareness and educate us about the value of water. Here's a few examples of our water footprint in gallons:
1
A Bottle of Water
53
To-Go Latte
150
Washing a Car
1200