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Ka Wai A Kāne - Water, Our Most Precious Resource

The mission of the Department of Water Supply is to provide customers with an adequate and continuous supply of safe drinking water in a financially responsible manner.

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Pay Your Bill Online

Zip+4 and 10-digit account number, as printed on your bill, is required to pay bill using portal. Click here to pay.

Customer Service

We’re here to help with new accounts, billing inquiries, or if you need any additional assistance.

Water Notices Map

For emergencies, call (808) 961-8790 – Call 24 hours a day, all districts. Broken mains, low water pressure, leaks.

Water Restriction Notice Issued for Water Customers from Āhualoa to Pōhākea

By / November 21, 2025

AFFECTED AREAS: KAHANA DRIVE EAST OF KALEHUA ROAD, KALEHUA ROAD, PA‘AUILO MAUKA ROAD BETWEEN KALŌPĀ MAUKA ROAD AND PŌHĀKEA ROAD;...

Water Main Break in Ahualoa-Paauilo Mauka REPAIRED

By / November 17, 2025

November 18, 202512:00 pmFOR IMMEDIATE RELEASEAhualoa to Paauilo Mauka – Water Main Break REPAIREDAFFECTED AREAS: KAHANA DRIVE EAST OF KALEHUA...

DWS CANCELS North Kohala Water Restriction

By / November 13, 2025

AFFECTED AREAS: HĀWĪ TO HALA‘ULA, INCLUDING PUAKEA BAY, KA‘AUHUHU HOMESTEADS, ‘ĀINAKEA VILLAGE SUBDIVISION, AND ALL CUSTOMERS ALONG AKONI PULE HIGHWAY,...

There's only a limited supply of water on Earth, but the demand is increasing. Here's how you can do your part at home to conserve water, our most precious resource.